The Upgrade / Downgrade an Account option is designed to transfer a client’s account from one hosting package to another. In order to do this, access your WHM and go to Accounts Fuctions, select the Upgrade / Downgrade an Account option:
At the following page, we’ll choose on the the acount to be upgraded or downgraded:
On the left side of the screen, click on the desired domain name for upgrade / downgrade and the system will immediately display the user name of the domain in the users column and on the right side of the screen, the hosting package information to which the domain is currently associated.
In order to upgrade / downgrade an account, click Modify:
This screen shows us the current hosting package for the domain. To upgrade / downgrade the domain, click on the desired package and then click the Upgrade / Downgrade button.