In this Jetserver Web Hosting article, we will explain the essence of Two Factor Authentication and how it’s implemented in Jetserver’s client area. The default for user login to a personal area (local or online) always relies on entering a user name and a password. Previously, this was good enough to meet security requirements for […]
How Long Will it Take to Open a Hosting Account?
For credit card payers the hosting accounts are opened immediately and automatically by our Clients management system. We also provided you with automatic installation of web platforms of popular open source such as Joomla, Drupal, WordPress, PHPBB Forum, Magento and more. In the process of opening an account, you can specify that you want to […]
How to Update Credit Card Information?
To update your credit card information, follow these steps: Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] At the main navigation bar, click Billing and choose Manage Credit Card: The following page will allow you to update your credit card information:
Does Jetserver Store Credit Card Details?
We do not store customer credit card information on our servers. Once a credit card information is in the system, its details are transmitted to a company specializing in the field, where they are kept. When a charge is made, we instruct that company to charge a client’s credit card the amount of X (without knowing […]
Is There a Time Obligation to Hosting Services?
There is no obligation to any of the services we provide – shared hosting, reseller web hosting, VPS server hosting and dedicated server hosting. The service can be canceled at any time independently by our customer management system. Click Here To find out how to cancel your hosting account.
How to Cancel My Hosting Service?
You can cancel your Jetserver hosting services at any time. We’ll show you a few simple steps how to do this easily – Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] On the left side menu, under Clients Menu, click Services: Click your hosting service […]
Invoices – How to Get an Invoice Source / Copy?
We automatically generate invoices using our clients management system. The invoice (source) will be sent to your email address of your account within 24 hours of payment. A copy of the invoice is also saved in the system and can be downloaded at any time from the client area. We have prepared for you a […]
How do I Renew My Web Hosting Account?
Web hosting accounts are managed by an automated customer management system. The system will generate a payment demand according to your billing cycle, usually a one-month fee. The payment demand will appear in your account 14 days before the billing date, and you will be charged on the actual date of the charge. If your […]
How do I Make Payments?
Credit Card Payment – Log in to your Client Area, at the main navigation bar, click Billing and choose Manage Credit Card to add or update your credit card information. Once your credit card has been updated, at the navigation bar, click Billing and then My Invoices, choose an invoice with “unpaid” status, and on the next […]