At this Jetserver Web Hosting manual, we’ll explain how to download a full backup of your account. Full backup includes all account settings – files, databases, email accounts and more. First, login to the client area using your username and password. [ Client Area | Restore Your Paasword ] From the top navigation menu, click Services and […]
How to Rsestore the Hosting Account From Backup?
The following guide will explain how to restore your account from a backup (restoring an account from a backup will restore the entire cPanel account (including all the sites it includes if you have a business hosting plan, advanced or reseller). Login to the client area using your username and password. [ Client Area | […]
Manage Firewall – Allow Special Access
As part of the security policy on JetServer web hosting servers, “sensitive” services such as FTP access and cPanel access are blocked by default to certain IP addresses. Blocking is performed on GeoIP basis (surfer identification by location). Since we understand the need to grant sometimes access to an external source (for example, to a […]
Manage firewall – Release Blocked IP
Your IP address was blocked from accessing the server where your website is hosted? If you are a Jetserver customer, you can release it from the client area. Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] At the left side menu – Clients Menu click […]
How to Cancel My Hosting Service?
You can cancel your Jetserver hosting services at any time. We’ll show you a few simple steps how to do this easily – Login to the client area using your username and password. [ Client Area | Restore Your Paasword ] On the left side menu, under Clients Menu, click Services: Click your hosting service […]
Invoices – How to Get an Invoice Source / Copy?
We automatically generate invoices using our clients management system. The invoice (source) will be sent to your email address of your account within 24 hours of payment. A copy of the invoice is also saved in the system and can be downloaded at any time from the client area. We have prepared for you a […]
How do I Renew My Web Hosting Account?
Web hosting accounts are managed by an automated customer management system. The system will generate a payment demand according to your billing cycle, usually a one-month fee. The payment demand will appear in your account 14 days before the billing date, and you will be charged on the actual date of the charge. If your […]
How do I Make Payments?
Credit Card Payment – Log in to your Client Area, at the main navigation bar, click Billing and choose Manage Credit Card to add or update your credit card information. Once your credit card has been updated, at the navigation bar, click Billing and then My Invoices, choose an invoice with “unpaid” status, and on the next […]